Exchange Refund

Your orders are shipped from our warehouses located inChina Mainland. Items in stock are shipped within 48 hours;customized items are shipped as we're supposed

Working Time: Monday ~ Saturday 9:00am~6:00pm (Time Zone 8)
Resting Time: Sunday
Processing time: 1-2 Business Days

Refund Policy Buyer pay the shipping cost Seller pay the shipping copst Photo provied Exchange available Communication
Dislike/Unsuitable YES Contact with us in 24 hours
Change style or color YES Contact with us in 24 hours
Shiping wrong items YES YES NO Contact with us in 24 hours
Quality problem YES YES NO Contact with us in 24 hours
Artifical reason YES YES NO Unacceptable

It is very necessary to contact us upon your receipt of the hair when find any problem,this helps solve problems more efficiently
Guarantee full money refund or exchane new hair as long as hair stays original condition Feel free to contact us: [email protected]